Kemp LM-4000

  1. Start the console session.

    Plug in serial cable to device from PC COM1 port
    Open PuTTY and select "Serial" connection type, change baud rate (Speed) to 115200 and leave other settings as default.
    Plug power into device and if a power button exists, turn it on.
  2. Access the LoadMaster configuration menu.

    When prompted type pwreset for the login and 1pwreset for the Password:
    SYSLINUX 3.51 2007-06-10 Copyright (C) 1994-2007 H. Peter Anvin The Kemp Family of Products including LoadMaster and LoadMaster GEO … ttyS0 [115200] LoadMaster from Kemp (c) 2002-2019 Kemp Technologies Version 7.2.48.0.17891.RELEASE kemp2 login: pwreset Password: 1pwreset Kemp LoadMaster (c) 2002-2019 Kemp Technologies Password for bal has been reset to "1fourall"
    At the next prompt type the default login of bal and Password of 1fourall:
    kemp2 login: bal Password: 1fourall Last login: Tue Dec 19 10:46:38 AEDT 2023 on ttyS0 Kemp LoadMaster (c) 2002-2019 Kemp Technologies lqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk x Kemp (Geo) LoadMaster Isetup -- (c) 2002-2019 Kemp Technologies x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj SN:3PNZB42 LoadMaster configuration (kemp2) [STANDBY] qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq
  3. Erase configuration.

    In the LoadMaster Configuration menu type 7 for "Utilities" and press Enter:
    lqqqqqqqq LoadMaster Configuration qqqqqqqqqk x x x lqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk x x x 1 Quick Setup x x x x 2 Service Management (CLI) x x x x 3 Local Administration x x x x 4 Basic Setup x x x x 5 Packet Filter & Blacklists x x x x 7 Utilities x x x x 8 Reboot x x x x q Exit Configuration x x x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x < OK > <Cancel> x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
    In the LoadMaster Utilities menu type 1 for "Software Upgrade" and press Enter twice to dismiss the "Warning" dialog:
    lqqqqqqqqqqqqq LoadMaster Utilities qqqqqqqqqqqqqk x x x lqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk x x x 1 Software Upgrade x x x x 2 Transfer Protocol x x x x 3 Update License x x x x 9 Diagnostics x x x x q return to previous menu x x x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x < OK > <Cancel> x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj SN:3PNZB42 LoadMaster configuration (kemp2) [STANDBY] qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq lqqqqqqqqqqqqqqqqqqq Warning qqqqqqqqqqqqqqqqqqqqk x This Operation is not recommended during x x working hours. x x x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x < OK > x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
    In the Software Control menu type 3 for "Reset to Factory Defaults" and press Enter:
    lqqqqqqqqqqqqqqq Software Control qqqqqqqqqqqqqqqk x x x lqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk x x x 1 Install Update x x x x 2 Rollback Update x x x x 3 Reset to Factory Defaults x x x x q return to previous menu x x x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x < OK > <Cancel> x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
    Press Enter twice more because you are REALLY REALLY sure:
    lqqqqqqqqqqqqqqqqqqq Software recovery qqqqqqqqqqqqqqqqqqqqk x x x Do you really want to delete all the x x LoadMaster Configuration files and reset to x x factory defaults? x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x < Yes > < No > x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj SN:3PNZB42 LoadMaster configuration (kemp2) [STANDBY] qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq lqqqqqqqqqqqqqqqqqqq Software recovery qqqqqqqqqqqqqqqqqqqqk x x x Are you really sure that you want to x x reset the LoadMaster to factory defaults? x x x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x < Yes > < No > x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
    Allow the system to reboot.
    lqqqqqqqqqqqqqqqqq Information qqqqqqqqqqqqqqqqqqk x Restoring to Factory defaults x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
  4. Copy all the output from the session into your records.

    Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
    Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.
  5. End the session.

    Close PuTTy.