Cyberoam CR50iNG
Start the console session.
Plug in serial cable to console port of device from PC COM1 port
Open PuTTY and select "Serial" connection type, leave baud rate (Speed) and other settings as default.
Plug power into device and if a power button exists, turn it on.
Reset console password
Repeatedly press Enter during boot until the Firmware Loader appears.
Press 2 in the Options Menu
Firmware Loader qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq lqqqqqqqqqqOptions Menuqqqqqqqqqqqqk x Select one of the options from x x this menu: x x lqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk x x x 1 Load New Firmware x x x x 2 Troubleshoot x x x x 3 Appliance Information x x x x 4 Upgrade Loader x x x x 5 Reboot x x x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj x x x x x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x <Select> x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj Firmware Loader qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq
Type 1 in the Troubleshoot Menu:
Firmware Loader qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq lqqqqqqqqTroubleshoot Menuqqqqqqqqqqk x Select one of the options from x x this menu: x x lqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk x x x 1 Reset console password x x x x 2 Enable Serial Modem x x x x 3 Memory Test x x x x 4 Disk Test x x x x 5 Ethernet Card Test x x x x 6 Advanced x x x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj x x x x x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x <Select> < Back > x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
Press Enter to confirm:
Firmware Loader qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq lqqqqqqqqqqqqqqqReset Passwordqqqqqqqqqqqqqqqqqk x Console password reset to default! x x x x x x x x x x x x x x x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x < OK > x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
Return back to the Options Menu and type 5 to reboot.
Firmware Loader qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq lqqqqqqqqqqOptions Menuqqqqqqqqqqqqk x Select one of the options from x x this menu: x x lqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk x x x 1 Load New Firmware x x x x 2 Troubleshoot x x x x 3 Appliance Information x x x x 4 Upgrade Loader x x x x 5 Reboot x x x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj x x x x x tqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqu x <Select> x mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj Requesting system reboot Restarting system.
Erase configuration.
When prompted type admin for the password, then at the warning message type y to continue:
Examining Config partition..... Examining Signature partition..... Examining Report partition..... Password: admin A C C E S S W A R N I N G This is a private computer system. Unauthorized access or use is prohibited and only authorized users are permitted. Use of this system constitutes consent to monitoring at all times and user should have no expectation of privacy. Unauthorized access or violations of security regulations is unlawful and hence if monitoring reveals either of it, appropriate disciplinary action will be taken against the employees violating security regulations or making unauthorized use of this system. Are you sure you want to Continue (y/n): y
Type 5 in the Main Menu:
Cyberoam Firmware Version 10.6.6 MR-5 Main Menu 1. Network Configuration 2. System Configuration 3. Route Configuration 4. Cyberoam Console 5. Cyberoam Management 6. VPN Management 7. Shutdown/Reboot Appliance 0. Exit Select Menu Number [0-7]: 5
Type 2 in the Cyberoam Management menu, and y to confirm, then Enter to continue:
Cyberoam Firmware Version 10.6.6 MR-5 Cyberoam Management 1. Check and Upgrade to Latest IPS Signatures 2. Reset to Factory Defaults 3. Custom Menu 5. Flush Appliance Reports 0. Exit Select Menu Number [0-5]: 2 This will reset the system back to factory defaults. Do you really want reset Appliance to factory defaults (y/n): No (Enter) > y Appliance will restart now, Press Enter to Continue..... System will reboot Sent SIGKILL to all processes [ 81.862069] reboot: Restarting system
Copy all the output from the session into your records.
Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.
End the session.
Close PuTTy.