Cisco TelePresence Video Communication Server TTC2-04
Start the console session.
Plug in serial cable to console port of device from PC COM1 port
Open PuTTY and select "Serial" connection type, leave baud rate (Speed) and other settings as default.
Plug power into device and if a power button exists, turn it on.
Reset password.
Once the boot process completes, type pwrec for the login:
Starting hwstatus Starting acpid Starting inactived aunddvctbc02 login: pwrec You will be prompted for a username and then the new password twice
For Username type root then type password twice to set it:
Username: root Enter new UNIX password: password Retype new UNIX password: password passwd: password updated successfully
Log in and erase configuration.
Type root for the login and password for the password:
xxxxxxxxxxxx login: root Password: password 1 alarm: * warning Date and time not validated - The system is unable to obtain the correct time and date from any of the NTP servers
Type the factory-reset command:
~ # factory-reset ******************************************************************************** Warning! This operation resets the unit to factory default settings! ******************************************************************************** To cancel operation before final confirmation press Ctrl+C
Type no to all questions except Are you sure you want to continue?:
Keep option keys [YES/NO]? no Keep FIPS 140 configuration [YES/NO]? no Keep IP configuration [YES/NO]? no Keep ssh keys [YES/NO]? no Keep ssl certificates and keys [YES/NO]? no Keep root and admin passwords [YES/NO]? no Save log files [YES/NO]? no Replace hard disk [YES/NO]? no Are you sure you want to continue [YES/NO]? yes Mon Jul 18 10:30:45 AEST 2022 Factory reset phase starting: Factory reset requested Mon Jul 18 10:30:45 AEST 2022 Factory reset phase starting: Factory reset process started The system is going down for reboot NOW! INIT: Switching to runlevel: 6 Stopping inactived Stopping acpid Service importcontrol is not running Service winbindd is not running Stopping hwstatus Service trafficserver is not running Service sshdpfwd is not running Service portforwarding is not running Stopping apache2 Stopping clusterd Service callusagemanager not running Failed rc 1! Stopping b2bua_launcher Stopping phpsessionmonitor Service samlverifier is not running Service provisioningserver is not running Phonebook service is not running Stopping licensemanager Service edgeconfigprovisioning is not running Stopping directorypolicy Stopping cvs Stopping credentialmanager Stopping openssl2nss Stopping tandberg Stopping xmlapiadapter Stopping managementframework Stopping crashmonitord Stopping clusterdb Stopping crashreportd Stopping updatesw Stopping logrotated Stopping sysmonitor Stopping snmpd Stopping sshd Stopping setkey Stopping racoon Stopping ntpd Stopping LCDd Stopping syslog-ng Stopping dnsmasq Stopping network interfaces e1000e: eth0 NIC Link is Down IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready 8021q: adding VLAN 0 to HW filter on device eth0 e1000e: eth0 NIC Link is Down Stopping fail2ban ERROR Unable to contact server. Is it running? Failed to kill fail2ban Stopping packagesd Flushing firewall rules..complete Stopping requestd Stopping hwcheck Stopping harddisks Stopping sysctl Stopping hostname Stopping selinux Stopping factoryreset Stopping modules Stopping hwdetect Unmounting filesystems /tandberg: Stopping vartmp Stopping ramdisks Stopping mountfstab Stopping fsck Stopping virtblkdevs Stopping udev Stopping virtfs EXT3-fs: barriers not enabled kjournald starting. Commit interval 5 seconds EXT3-fs (sdb2): using internal journal EXT3-fs (sdb2): mounted filesystem with ordered data mode sd 3:0:0:0: [sdb] Synchronizing SCSI cache sd 2:0:0:0: [sda] Synchronizing SCSI cache reboot: Restarting system reboot: machine restart rebooting using watchdog
Allow the device to reboot multiple times until you are presented with a login prompt.
Check that you can log in with default credentials.
Type admin for the login and case-sensitive TANDBERG for the Password:
Stopping tandberg cisco login: admin Password: TANDBERG 4 alarms: * warning Configuration warning - Expected default link between the Default Subzone and the Cluster Subzone is missing * warning Configuration warning - Expected default link between the Default Subzone and the Traversal Subzone is missing * warning Insecure password in use - The admin user has the default password set * warning Insecure password in use - The root user has the default password set Last login: Mon Jul 18 00:40:25 UTC 2022 on ttyS0
Type n when prompted to "Run install wizard":
Run install wizard [n]: n TANDBERG Video Communication Server X8.5.2 SW Release date: 2015-04-24 16:27, build OK
Copy all the output from the session into your records.
Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.
End the session.
Close PuTTy.