Cisco TelePresence SX80 CODEC

  1. Start the console session.

    Plug in serial cable to console port of device from PC COM1 port
    Open PuTTY and select "Serial" connection type, change baud rate (Speed) to 115200 and leave other settings as default.
    Plug power into device and if a power button exists, turn it on.
  2. Perform a hardware factory reset.

    Wait for the boot process to complete.
    Hold down the power button for 10+ seconds till the LED blinks slowly.
    Press the power button twice within 4 seconds.
    Allow the device time to fully reboot.
  3. Check to ensure you can log in with default credentials.

    Type admin when prompted to login, and leave the password blank - just press Enter:
    Checking file system fsck 1.42.10 (18-May-2014) e2fsck 1.42.10 (18-May-2014) /dev/sda1: clean, 49/477664 files, 156258/1906960 blocks Mounting flash disk EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null) Enter boot option(f: factory reset) Loopback-mounting root Bind-mounting flash disk Switching root systemd-fsck[769]: /dev/mapper/uifs: clean, 11/3584 files, 1605/14336 blocks systemd-fsck[768]: /dev/mapper/config: clean, 11/7680 files, 2370/30720 blocks login: admin Password: (blank) Welcome to Cisco Codec Release TC7.3.9.b938c8e SW Release Date: 2017-03-13 *r Login successful OK
  4. Copy all the output from the session into your records.

    Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
    Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.
  5. End the session.

    Close PuTTy.