Blue Coat SV1800-C
Start the console session.
Plug in serial cable to console port of device from PC COM1 port
Open PuTTY and select "Serial" connection type, leave baud rate (Speed) and other settings as default.
Plug power into device and if a power button exists, turn it on.
Erase configuration.
Navigate with the keyboard arrow keys to select Factory re-install from the Gnu Grub menu:
GNU GRUB version 1.99 +--------------------------------------------------------------------------+ |Boot SSL Visibilty | |Factory re-install <- | |Memtest86+ | | | | | | | | | | | | | | | | | | | +--------------------------------------------------------------------------+ Use the ^ and v keys to select which entry is highlighted. Press enter to boot the selected OS, 'e' to edit the commands before booting or 'c' for a command-line. The highlighted entry will be executed automatically in 3s. Loading linux ...
Further output will eventually result in a system reboot:
--- NOTICE: Done. Please reset. [ 850.725260] Restarting system.
Copy all the output from the session into your records.
Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.
End the session.
Close PuTTy.