Avocent DSR2020

  1. Start the console session.

    Plug in serial cable to console port of device from PC COM1 port
    Open PuTTY and select "Serial" connection type, leave baud rate (Speed) and other settings as default.
    Plug power into device and if a power button exists, turn it on.
  2. Access the main menu.

    Press a key when prompted:
    Verifying subsystem flash versions... done Avocent DSR2020 Console Ready... Press any key to continue
  3. Erase configuration and reboot.

    At the Enter selection ->  prompt type 5 to restore factory defaults, and confirm with y:
    +-----------------------------------------------+ | Avocent DSR2020 Console | | Copyright (c) 2000-2008, All Rights Reserved | +-----------------------------------------------+ | Main Menu | +-----------------------------------------------+ 1. Network Configuration 2. Security Configuration 3. Firmware Management 4. Enable Debug Messages 5. Restore Factory Defaults 6. Reset Appliance 0. Exit Enter selection -> 5 Restore factory defaults? [YES/NO] -> y Restoring... Success
    Further output should take you through a reboot:
    Resetting to activate changes. This will require approximately one minute... Verifying subsystem flash versions... done Avocent DSR2020 Console Ready...
  4. Copy all the output from the session into your records.

    Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
    Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.
  5. End the session.

    Close PuTTy.