A10 Networks THUNDER 1030S

NOTE: This guide is only useful if the default system password has not been changed and the enable password has not been set.

  1. Start the console session.

    Plug in serial cable to console port of device from PC COM1 port
    Open PuTTY and select "Serial" connection type, leave baud rate (Speed) and other settings as default.
    Plug power into device and if a power button exists, turn it on.

  2. Gain elevated access to the command line.

    Press Esc when prompted and before the countdown ends:
    Version 2.15.1236. Copyright (C) 2012 American Megatrends, Inc. BIOS Date: 07/24/2013 10:00:41 Ver: C8972B0A Serial Number: TH10A73313480016 Press `ESC' to enter the boot menu... 1 [ OK ] Stopped System Logging Service. [ OK ] Stopped Syslog snmp traps service. [ OK ] Unmounted RPC Pipe File System. [ OK ] Stopped LSB: Start up the OpenSSH server daemon. [ OK ] Stopped target Network is Online. Stopping Permit User Sessions... [ OK ] Stopped target Network. Stopping LSB: Bring up/down networking... [ OK ] Stopped target Network (Pre). [ OK ] Stopped Permit User Sessions. [ OK ] Stopped target Remote File Systems. [ OK ] Stopped target Remote File Systems (Pre). [ OK ] Stopped target NFS client services. [ OK ] Stopped LSB: Bring up/down networking. Stopping SYSV: Setting Linux Clock... [ OK ] Stopped SYSV: Setting Linux Clock. Stopping SYSV: Script to kick of HW DIag... [ OK ] Stopped SYSV: Script to kick of HW DIag. Stopping SYSV: mountfs... [ OK ] Unmounted /mnt/huge. [ OK ] Unmounted Temporary Directory. [ OK ] Unmounted /a10data. [ OK ] Unmounted /boot. [ OK # # ### # # # # ## # # ## # ###### ##### # # #### ##### # # #### # # # # # # # # # # # # # # # # # # # # # # # # # # # # ##### # # # # # # # #### #### ####### # # # # # # # # # ## # # # ##### # # # # # # # # # ## # # ## ## # # # # # # # # # # ##### ### # # ###### # # # #### # # # # #### Copyright 2005-2013 by A10 Networks, Inc. All A10 Networks products are protected by one or more of the following US patents: 8387128,8332925,8312507,8291487,8266235,8151322,8079077,7979585,7716378, 7675854, 7647635, 7552126.
    Press Enter to boot the Primary Image:
    ------------------------------------------------------------------- 0: AX ACOS (Primary Image) 1: AX ACOS (Secondary Image) ------------------------------------------------------------------- Use the Up and Down arrow keys to select the image from which to boot. Press enter to boot the selected image. Highlighted entry is 0: [UNSUPP] Starting of Arbitrary Executable Fi... Starting Preprocess NFS configuration... [ OK ] Started WatchDog service.
    When prompted type admin for the User name and a10 for the password:
    [ OK ] Started /etc/rc.d/rc.local Compatibility. [ OK ] Started Serial Getty on ttyS0. Starting a10_poap service... [ OK ] Started Serial Getty on ttyS1. [ OK ] Started Getty on tty1. [ OK ] Reached target Login Prompts. User name : admin Password: a10 Last login: Tue Jul 26 05:11:39 IST 2022 on ttyS0 Last login: Tue Nov 22 05:10:16 on ttyS0 Communication error with LB process. System is not ready. Please wait a moment. [type ? for help]
    At the ACOS(LOADING)> prompt type the enable command and leave the Password blank, just press Enter:
    ACOS(LOADING)>enable Password: (blank)

  3. Erase configuration.

    At the ACOS(LOADING)# prompt type the config command:
    ACOS(LOADING)#config
    At the ACOS(config)# prompt type the erase reload command and type y to confirm:
    ACOS(config)#erase reload Please confirm: Erase startup configuration (Y/N)?: y System has reloaded successfully. ACOS(config)# ACOS(LOADING)# Session closed

  4. Copy all the output from the session into your records.

    Right-click PuTTY's titlebar, from that dropdown menu click on "Copy All to Clipboard"
    Open the file of record certifying the deconfiguration of this device and use CTRL V to paste all the output from PuTTY into that file. Formatting the text with a fixed-width font helps it look more readable.

  5. End the session.

    Close PuTTy.